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Added CPU's seen by Device Manager but not by rest of windows 7

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Hello, have an issue that is perplexing us. Have a windows 7 Pro guest that we added 2 cpu's to up from 2 to 4. They were added by shutting down guest adding the 2 new cpus and starting guest back up. Device manager shows 4 cpu's but task manager and properties on "my computer" only show 2 cpus instead of 4.  Removed and reinstalled vmtools, no change. vmtools version 8.3.19, vcenter version 4.1.0, esx 4.1 completely patched up to date.


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