We just purchased a tape library MSL2024 with BE 12R3. Currently I am running the backup media server on a vm quest machine and
able to see only the tape drive but not the media changer. After hours of troubleshooting, I noticed the path for the host bus
adapter is showing 2 paths, one of them is active which is the tape and the other one I assume is the media changer displaying a status
DEAD. Any idea how to activate the media changer, again I am able to see the tape drive but not the media changer within device manager.
Any help on this is greatly appreciated.
Naf