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CPU ready time 0.4% = ~ 8000 ms ?

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Hey Guys,

 

I was checking this vm which had an average of 8450 ms ready time for the past 1 month. This is a 6vcpu vm running on esx 4.1

 

Now the customer was asking me that his vm had to wait 8.4 seconds literally for the cpu to be allocated?

 

When I dug further in - i found out that its actually 8450/20,000 ms ~= 0.45% and that the treshold was actually 10% and not 15 ms as I had previously thought.

 

What is an appropriate explanation to the customer? He says a vm waiting 8 seconds is too much.

 

No resource contention on the cluster.

 

Please advise.

RJ


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